PRIVACY POLICY f.a.q.
Have Questions About Your Privacy? We’re Here to Help.
At Rovr Transport, your privacy is our priority. Explore the FAQs below to find clear answers about how we collect, use, and protect your data.
At Rovr Transport, we value your trust. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, or team.
We collect data to provide you with the best possible experience, streamline your logistics needs, and continuously improve our services.
We may collect personal information like your name, email address, phone number, and payment details, as well as non-personal data such as browser type and IP address.
We collect data when you:
- Fill out forms on our website.
- Leave comments on our site, where we collect the data shown in the comments form, your IP address, and browser user agent string for spam detection.
- Upload images, where embedded location data (EXIF GPS) may be extracted by visitors.
- Use our website, which may involve cookies or similar technologies.
Yes, we use cookies to enhance your browsing experience and analyze website traffic. For example:
- If you leave a comment, cookies may save your name, email address, and website for one year for convenience.
- Login cookies last for two days, while screen options cookies last for a year.
- Temporary cookies are used to check if your browser accepts cookies.
Articles on our site may include embedded content (e.g., videos, images, articles). This content behaves as if you visited the external website, which may collect data, use cookies, or track your interaction.
Your data helps us:
- Process and manage your shipments.
- Communicate with you about your logistics needs.
- Improve our services and website functionality.
We only share your data with trusted partners essential to delivering our services (e.g., carriers, payment processors). For example, if you request a password reset, your IP address may be included in the reset email.
You can contact us at [email protected] to request access to, updates for, or deletion of your personal data.
Yes, you can opt out of certain data collection, such as cookies, through your browser settings. For other requests, please email us.
We use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access.
Our team regularly reviews and updates our security protocols to align with the latest standards in data protection.
If you have any questions or concerns about your privacy, please reach out to us:
- Phone: 833-SEND-ROVR
- Email: [email protected]
- Address: 700 Tech Center Pkwy Ste 200-72, Newport News, VA 23608